Maintenance & Support

Ongoing maintenance and support services for your submetering systems

How Our Maintenance & Support Works

Our maintenance & support solutions are designed to provide accurate measurement, efficient billing, and valuable insights for property managers and owners. We use the latest technology to ensure reliability and accuracy in all our systems.

With years of experience in the industry, we understand the unique challenges of utility management in multi-tenant properties. Our solutions are tailored to meet your specific needs and comply with all local regulations.

Key Features & Benefits

Regular system inspections
Preventative maintenance
Emergency repair services
Remote system monitoring
Software updates
24/7 technical support

Our Process

We follow a comprehensive approach to ensure successful implementation and ongoing support.

Assessment

We conduct a thorough assessment of your property to determine the optimal submetering solution.

Design

Our engineers design a customized system that meets your specific requirements and budget.

Implementation

Our certified technicians install and configure your system with minimal disruption.

Support

We provide ongoing maintenance, monitoring, and support to ensure optimal system performance.

Frequently Asked Questions

Find answers to common questions about our maintenance & support services.

How accurate are your submeters?

Our submeters are highly accurate, typically within ±1-2% of actual consumption. All our meters meet or exceed industry standards and are regularly calibrated to ensure continued accuracy.

How long does installation take?

Installation time varies depending on the size of your property and the complexity of the system. Typically, installation can be completed within 1-3 days for smaller properties and 1-2 weeks for larger complexes. We work to minimize disruption to your tenants.

Is submetering legal in Arizona?

Yes, submetering is legal in Arizona. Our systems comply with all state regulations regarding utility submetering. We stay up-to-date with any regulatory changes to ensure continued compliance.

How does billing work?

We offer several billing options. We can provide you with consumption data for your own billing system, or we can handle the entire billing process, including statement generation, delivery, and payment processing. Our billing services can be customized to meet your specific needs.

What kind of support do you provide?

We offer comprehensive support including regular maintenance, emergency repairs, technical assistance, and customer service for billing inquiries. Our support team is available during business hours, with emergency support available 24/7.

Ready to Get Started with Spectrum Submeter?

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